Privacy Policy & Cookies

1. Introduction

This Privacy & Cookie Policy describes how Mario De Caprio Notary & Legal Services (“we”, “our”, “us”) collects, uses, and protects personal information when you use this website or contact us for notarial, apostille, translation, and related services. We aim to comply with applicable privacy laws, including GDPR (EU) and relevant U.S. state laws.

2. Information We Collect

• Contact & Identification Data (e.g., name, phone number, email address, country, preferred time frame).
• Service & Document Data (details you submit via forms and any files/images/documents uploaded for evaluation or service delivery).
• Technical Data (IP address, browser/OS, pages visited, and similar usage data collected via cookies and analytics).

3. How We Use Your Information

• To respond to inquiries and provide quotes.
• To deliver notarial, translation, apostille, and related services.
• To verify identity where required and comply with legal obligations.
• To improve website functionality, security, and user experience.

We do not sell your personal information.

4. Legal Bases (GDPR)

• Contract performance (processing requests/quotes and performing services).
• Legal obligation (compliance and record-keeping where applicable).
• Legitimate interests (website security, service improvements).
• Consent (e.g., for optional analytics/cookies or when you upload documents voluntarily).

5. United States Privacy Notice (including CCPA)

For U.S. users, we follow applicable state privacy laws. Depending on your state of residence, you may have rights to access, delete, correct, or receive a copy of your personal information and to opt out of certain processing where applicable. We do not sell personal information.

6. Data Sharing & Third Parties

We may share data with trusted providers strictly to deliver our services, such as:

• Hosting / Email / IT providers (site hosting, email delivery, secure file storage).
• Communication tools (e.g., WhatsApp for messaging/calls at your request).
• Analytics providers (aggregated website usage statistics).
• Couriers and/or authorities when needed to complete apostille or similar procedures.

Third parties are bound by confidentiality and contractual obligations and may not use your data for their own purposes.

7. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements. Retention periods may vary depending on document type and jurisdiction.

8. Your Rights

• GDPR (EU): access, rectification, erasure, restriction/objection, and portability.
• U.S. rights: may include access, deletion, correction, and receiving a copy of your data (subject to verification).
• Withdraw consent where processing is based on consent (e.g., optional cookies).

To exercise your rights, contact us at [email protected]. We may need to verify your identity before responding.

9. Security

We use appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. No system is 100% secure; we continuously assess and improve safeguards.

10. Cookies

This website uses cookies and similar technologies to operate, measure performance, and improve the user experience. Where required, non-essential cookies (e.g., analytics) are used only with your consent.

Types of cookies

• Essential – required for basic functionality and security.
• Analytics – help us understand traffic and usage (aggregated statistics).
• Functionality – remember preferences (e.g., language).

Your choices

• Manage consent via the cookie banner/preferences on the site (if shown).
• Control cookies in your browser settings (block, delete, or limit).

11. International Transfers

Depending on your location and the service requested (e.g., apostille), your data may be transferred across borders. Where applicable, appropriate safeguards may be used for international transfers.

12. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this policy from time to time. The latest version will be posted on this page with an updated “Last updated” date. Material changes will be communicated where legally required.

14. Contact

For questions about this Policy or to exercise your rights:

• Email: [email protected]
• Phone: +1 407 590 8103
• Address (correspondence): Orlando, Florida, USA

This content is provided for general information and does not constitute legal advice.